Seasonal Client Support Specialist – Flexible Schedule

Jackson Hewitt; Coventry (RI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are

Flexible Schedule Options – Work that

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Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to be the friendly face in our offices, delivering exceptional client experiences and essential support. You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

Ideal candidates bring strong communication skills, experience in a fast-paced retail setting, and a willingness to learn and grow in a customer-focused role.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Be the friendly face for all visitors and provide exceptional client experiences.
• Actively engage with clients and confirm appointments.
• Follow up with past and potential clients to maintain engagement.
• Distribute marketing materials and support wait times for clients.

Skills

Interpersonal skills

Communication

Retail environment experience

Basic computer proficiency

Willingness to learn

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate to be the friendly face in our offices, delivering exceptional client experiences and essential support. You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

Ideal candidates bring strong communication skills, experience in a fast-paced retail setting, and a willingness to learn and grow in a customer-focused role.