Seasonal Client Support Specialist

Jackson Hewitt; Waterford (CT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

Performance bonus

Competitive salary

Employee discounts

Flexible schedule

Advancement opportunities

Signing bonus

Training and development

Full-time/Part-time roles

Work Lotto

Healthcare benefits

Teladoc

Identity theft protection

Corporate discounts

Tax training reimbursement

Referral bonuses

Tax education

Career advancement

Employee referral program

Medical and prescription benefits

401k match

Job summary

Jackson Hewitt seeks a Seasonal Client Support Associate to be the friendly face in our offices. You will engage with clients, confirm appointments, and follow up with potential customers while distributing marketing materials and keeping clients engaged during wait times.

The role emphasizes excellent communication, teamwork, and a willingness to learn in a fast-paced retail environment. Training is provided, with multiple scheduling options available.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and ensure a positive experience.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Retail experience

Computer proficiency

Troubleshooting

Customer service experience (preferred

Job description

Jackson Hewitt seeks a Seasonal Client Support Associate to be the friendly face in our offices. You will engage with clients, confirm appointments, and follow up with potential customers while distributing marketing materials and keeping clients engaged during wait times.

The role emphasizes excellent communication, teamwork, and a willingness to learn in a fast-paced retail environment. Training is provided, with multiple scheduling options available.