Seasonal Client Services Specialist

H&R Block, Inc.; Wright Township (PA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will schedule appointments and help ensure client needs are met across in-person, phone, or virtual channels.

The role emphasizes fast-paced client service, multi-tasking, and strong organizational skills, with opportunities to interact across the franchise network.

Qualifications

• Answer phones with a personalized, friendly approach.
• Match clients with the right tax professional for their needs.
• Schedule clients per their preferences.
• Ensure client needs are met in person, over the phone or virtually.
• Maintain office cleanliness and resources with the team.
• Other duties as assigned.

Responsibilities

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Skills

Phone etiquette

Customer service

Multi-tasking

Microsoft Office

Organizational skills

Education

High school diploma

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will schedule appointments and help ensure client needs are met across in-person, phone, or virtual channels.

The role emphasizes fast-paced client service, multi-tasking, and strong organizational skills, with opportunities to interact across the franchise network.