Seasonal Client Service Specialist

H&R Block, Inc.; Mifflintown (Juniata County); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and help connect clients with the right tax professional. You will schedule appointments, support in-person and virtual services, and keep the office organized with the team.

This role supports a fast-paced franchise environment and requires strong customer service skills. The position offers flexible scheduling across locations and opportunities to develop client-relations

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsabilités

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by them.
• Help ensure all clients' needs are met during service in person, on the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Connaissances

Customer service

Multi-tasking

Phone etiquette

Time management

Microsoft Office

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and help connect clients with the right tax professional. You will schedule appointments, support in-person and virtual services, and keep the office organized with the team.

This role supports a fast-paced franchise environment and requires strong customer service skills. The position offers flexible scheduling across locations and opportunities to develop client-relations