Seasonal Client Service Specialist (Receptionist)

H&R Block, Inc.; Bella Vista (AR); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with tax professionals.

This role emphasizes delivering friendly service and helping clients navigate their appointments across in-person, phone, or virtual channels. You will thrive in a fast-paced environment, multitask, and maintain a tidy office while supporting franchise operations.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient in Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional.
• Schedule clients as requested.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multitasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with tax professionals.

This role emphasizes delivering friendly service and helping clients navigate their appointments across in-person, phone, or virtual channels. You will thrive in a fast-paced environment, multitask, and maintain a tidy office while supporting franchise operations.