Seasonal Client Services & Scheduling Specialist

H&R Block, Inc.; Lathrop (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is hiring a seasonal Client Service Professional/Receptionist to welcome clients and connect them with the right tax professionals. You will answer phones, schedule appointments, and ensure every client’s needs are met across in-person, phone, or virtual interactions.

The role emphasizes a friendly, organized approach in a fast-paced franchise office, with an opportunity to build client relationships and gain exposure to tax services through the season.

Qualifications

• Experience in customer service.
• Ability to thrive in a fast-paced environment.
• Strong multitasking and organizational skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service (in person, by phone, or virtually).
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced env

Customer service

Multitasking

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is hiring a seasonal Client Service Professional/Receptionist to welcome clients and connect them with the right tax professionals. You will answer phones, schedule appointments, and ensure every client’s needs are met across in-person, phone, or virtual interactions.

The role emphasizes a friendly, organized approach in a fast-paced franchise office, with an opportunity to build client relationships and gain exposure to tax services through the season.