Seasonal Client Services Specialist

H&R Block, Inc.; Park Rapids (MN); On-site; USD 23,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. You will schedule appointments, assist clients across in-person, phone, or virtual interactions, and help keep the office organized with the team.

The role emphasizes delivering a welcoming experience and supporting franchise operations with flexible scheduling across multiple locations.

Qualifications

• Experience in a fast-paced environment.
• Customer service background.
• Ability to multitask and stay organized.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the right tax professional.
• Schedule clients per their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.

Skills

Customer service

Multitasking

Time management

Organizational skills

Microsoft Office

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. You will schedule appointments, assist clients across in-person, phone, or virtual interactions, and help keep the office organized with the team.

The role emphasizes delivering a welcoming experience and supporting franchise operations with flexible scheduling across multiple locations.