Seasonal Client Service Specialist

H&R Block, Inc.; Twin Lakes (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax expert.

This role emphasizes high-quality service, multitasking, and strong organizational skills in a fast-paced environment. As part of a franchise office, you will help ensure client needs are met in person, by phone, or virtually, while maintaining a welcoming front-d desk and supporting teammates across multiple locations.

Qualifications

• This role requires experience in fast-paced environments.
• This role requires customer service experience.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients as requested.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Phone etiquette

Customer service

Multi-tasking

Time management

Organization

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax expert.

This role emphasizes high-quality service, multitasking, and strong organizational skills in a fast-paced environment. As part of a franchise office, you will help ensure client needs are met in person, by phone, or virtually, while maintaining a welcoming front-d desk and supporting teammates across multiple locations.