Seasonal Client Service Specialist

H&R Block, Inc.; Boone (IA); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. The role emphasizes high-quality service, organization, and teamwork in a fast-paced franchise office.

You will schedule appointments, assist clients in person or remotely, and contribute to a welcoming office environment. Prior customer service experience and strong multitasking abilities are preferred for this essential

Qualifications

• Experience in fast-paced environments.
• Previous customer service experience.
• Ability to multitask and manage time effectively.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office applications.

Responsabilités

• Answer phones and greet clients in a friendly, welcoming manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Assist to ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Connaissances

Fast-paced experience

Customer service

Multitasking

Time management

Microsoft Office

Formation

High school diploma

Outils

Microsoft Office

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. The role emphasizes high-quality service, organization, and teamwork in a fast-paced franchise office.

You will schedule appointments, assist clients in person or remotely, and contribute to a welcoming office environment. Prior customer service experience and strong multitasking abilities are preferred for this essential