Seasonal Client Service Specialist

H&R Block, Inc.; Ringgold (GA); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional.

You will schedule appointments, ensure client needs are met across in-person, phone, or virtual interactions, and help maintain an organized office. This role supports a fast-paced team with flexible scheduling across multiple locations.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsabilités

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.

Connaissances

Customer service

Multi-tasking

Microsoft Office

Phone etiquette

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional.

You will schedule appointments, ensure client needs are met across in-person, phone, or virtual interactions, and help maintain an organized office. This role supports a fast-paced team with flexible scheduling across multiple locations.