Seasonal Client Service Specialist

H&R Block, Inc.; Blanco (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect clients with the right tax professionals. You will help schedule appointments and ensure client needs are met across in-person, phone, and virtual interactions.

This role emphasizes fast-paced service, strong organization, and teamwork in a flexible schedule and multi-location environment.

Qualifications

• High school diploma or equivalent.
• Ability to work flexible schedule and/or in multiple locations.
• Sales/marketing experience.
• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multitask.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all clients' needs are met during service, in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with team members.
• Other duties as assigned.

Skills

Fast-paced

Multi-tasking

Time management

Customer service

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect clients with the right tax professionals. You will help schedule appointments and ensure client needs are met across in-person, phone, and virtual interactions.

This role emphasizes fast-paced service, strong organization, and teamwork in a flexible schedule and multi-location environment.