Seasonal Client Service Receptionist

H&R Block, Inc.; Enumclaw (WA); On-site; USD 25,000 - 26,000; Full time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and schedule appointments with a friendly, personalized touch.

The role requires handling multiple tasks in a fast-paced environment, strong organizational skills, and proficiency with Microsoft Office. Previous customer service experience is preferred, and flexibility to work across locations may be needed.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and schedule appointments with a friendly, personalized touch.

The role requires handling multiple tasks in a fast-paced environment, strong organizational skills, and proficiency with Microsoft Office. Previous customer service experience is preferred, and flexibility to work across locations may be needed.