Seasonal Client Service Pro - Welcoming Receptionist

H&R Block, Inc.; Selinsgrove (Snyder County); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and support scheduling and service flow. You will help connect clients with the right tax professional and ensure needs are met across in-person, phone, or virtual interactions.

Ideal candidates bring experience in fast-paced customer service, strong organization, and proficient use of Microsoft Office. Flexible scheduling and multi-location work are common in this seasonal role.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience required.
• Ability to multi-task across tasks and people.
• Strong organizational and time-management skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly way.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients per their preferences.
• Ensure all client needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Customer service

Multitasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and support scheduling and service flow. You will help connect clients with the right tax professional and ensure needs are met across in-person, phone, or virtual interactions.

Ideal candidates bring experience in fast-paced customer service, strong organization, and proficient use of Microsoft Office. Flexible scheduling and multi-location work are common in this seasonal role.