Seasonal Client Services Receptionist - Welcoming & Scheduling

H&R Block, Inc.; Seneca (SC); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones and connect clients with the right tax professional. You will help schedule appointments and ensure client needs are met across in-person, phone, and virtual interactions.

This role emphasizes strong customer service, multitasking, and organizational skills in a fast-paced environment. The franchise office may have flexible location options and requires a friendly, proactive team player.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organization

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones and connect clients with the right tax professional. You will help schedule appointments and ensure client needs are met across in-person, phone, and virtual interactions.

This role emphasizes strong customer service, multitasking, and organizational skills in a fast-paced environment. The franchise office may have flexible location options and requires a friendly, proactive team player.