Seasonal Client Service Receptionist — Welcoming & Organized

H&R Block, Inc.; Newberg (OR); On-site; USD 21,000 - 28,000; Full time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. You will help schedule appointments, assist clients in person, over the phone, or virtually, and maintain a welcoming office environment.

Ideal candidates have experience in fast-paced customer service, strong organization and time-management skills, and the ability to multi-task. Proficiency with Microsoft Office is preferred.

Qualifications

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. You will help schedule appointments, assist clients in person, over the phone, or virtually, and maintain a welcoming office environment.

Ideal candidates have experience in fast-paced customer service, strong organization and time-management skills, and the ability to multi-task. Proficiency with Microsoft Office is preferred.