Seasonal Client Services Receptionist

H&R Block, Inc.; Hartwell (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and schedule appointments. The role focuses on delivering a warm, personalized client experience in a fast-paced environment.

You will assist clients in person, over the phone, or virtually, maintain a clean office, and support the team with various duties as needed. This position emphasizes customer service excellence and strong organizational skills.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and schedule appointments. The role focuses on delivering a warm, personalized client experience in a fast-paced environment.

You will assist clients in person, over the phone, or virtually, maintain a clean office, and support the team with various duties as needed. This position emphasizes customer service excellence and strong organizational skills.