Seasonal Client Services Receptionist | Flexible Scheduling

H&R Block, Inc.; East Jordan (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Michigan to greet clients, answer phones, and connect customers with the right tax professional.

You’ll help schedule appointments and ensure every client leaves satisfied, with a friendly, helpful demeanor that enhances the in-office experience. Ideal candidates have customer service experience, can multi-task in a fast-paced environment, and stay organized while handling multiple tasks—office cleanliness and

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Michigan to greet clients, answer phones, and connect customers with the right tax professional.

You’ll help schedule appointments and ensure every client leaves satisfied, with a friendly, helpful demeanor that enhances the in-office experience. Ideal candidates have customer service experience, can multi-task in a fast-paced environment, and stay organized while handling multiple tasks—office cleanliness and