Seasonal Client Service Receptionist – Scheduling & Support

H&R Block, Inc.; Petoskey (MI); Presencial; USD 17 000 - 22 000; Tempo parcial

Resumo da oferta

H&R Block, Inc. in Michigan is seeking a seasonal Client Service Professional/Receptionist. You’ll answer phones, greet clients, and help match clients with the right tax professional.

You’ll schedule appointments, ensure client needs are met in person, over the phone, or virtually, and keep the office tidy. Previous customer service in fast-paced settings is preferred.

Franchise offices set hiring decisions; act with courtesy and professionalism.

Qualificações

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.

Conhecimentos

Fast-paced environment

Customer service

Multi-tasking

Time management

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

H&R Block, Inc. in Michigan is seeking a seasonal Client Service Professional/Receptionist. You’ll answer phones, greet clients, and help match clients with the right tax professional.

You’ll schedule appointments, ensure client needs are met in person, over the phone, or virtually, and keep the office tidy. Previous customer service in fast-paced settings is preferred.

Franchise offices set hiring decisions; act with courtesy and professionalism.