Seasonal Client Service Front Desk Pro

H&R Block; Escanaba (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist in Michigan to welcome clients, answer phones, and connect customers with the right tax professional. You will schedule appointments and help ensure client needs are met across in-person, phone, or virtual channels.

The role emphasizes multitasking, strong organization, and proficiency with Microsoft Office in a fast-paced office environment.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients as requested.
• Ensure all clients' needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization with the team.

Skills

Fast-paced experience

Customer service

Multi-tasking

Time management

MS Office proficiency

Education

High school diploma

Tools

Microsoft Office Suite

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist in Michigan to welcome clients, answer phones, and connect customers with the right tax professional. You will schedule appointments and help ensure client needs are met across in-person, phone, or virtual channels.

The role emphasizes multitasking, strong organization, and proficiency with Microsoft Office in a fast-paced office environment.