Seasonal Client Service Receptionist

H&R Block; Munising (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Michigan to warmly welcome clients, route them to the right tax professional, and schedule appointments. You will work in a fast-paced office, ensuring client needs are met across in-person, phone, or virtual channels.

The role requires strong customer service experience, multitasking ability, and proficiency with Microsoft Office. Flexibility to work at multiple locations and a high school diploma or equivalent are

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Multitasking

MS Office

Organizational skills

Education

High school diploma or equivalent

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Michigan to warmly welcome clients, route them to the right tax professional, and schedule appointments. You will work in a fast-paced office, ensuring client needs are met across in-person, phone, or virtual channels.

The role requires strong customer service experience, multitasking ability, and proficiency with Microsoft Office. Flexibility to work at multiple locations and a high school diploma or equivalent are