Seasonal Client Service Pro & Receptionist, Flexible Hours

H&R Block, Inc.; Kalkaska (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Michigan to greet clients, answer phones, and connect clients with the right tax professionals. You’ll schedule appointments, ensure client needs are met, and maintain a clean, organized office alongside the team.

The role emphasizes strong customer service, multi-tasking, and proficiency in Microsoft Office. Flexible scheduling and multi-location work options may apply as needed.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multi-task and stay organized.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the right tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Michigan to greet clients, answer phones, and connect clients with the right tax professionals. You’ll schedule appointments, ensure client needs are met, and maintain a clean, organized office alongside the team.

The role emphasizes strong customer service, multi-tasking, and proficiency in Microsoft Office. Flexible scheduling and multi-location work options may apply as needed.