Seasonal Client Services Receptionist

H&R Block, Inc.; Fredericksburg (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Fredericksburg, TX to welcome clients, guide them to the right tax professional, and help schedule appointments. You’ll work to ensure each client’s needs are met across in-person, phone, or virtual channels, while keeping the office organized and welcoming.

This role emphasizes strong customer service in a fast-paced environment and requires basic computer skills with Microsoft Office.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Organization & time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Fredericksburg, TX to welcome clients, guide them to the right tax professional, and help schedule appointments. You’ll work to ensure each client’s needs are met across in-person, phone, or virtual channels, while keeping the office organized and welcoming.

This role emphasizes strong customer service in a fast-paced environment and requires basic computer skills with Microsoft Office.