Seasonal Client Service Receptionist

H&R Block, Inc.; Sparta (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and help connect them with the right tax expert. You will assist with scheduling, client needs, and virtual/in-person service while keeping the office tidy and welcoming.

You’ll thrive in a fast-paced, customer-focused environment and need strong Microsoft Office skills. Flexible scheduling and multiple locations may be required.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organization & time management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and help connect them with the right tax expert. You will assist with scheduling, client needs, and virtual/in-person service while keeping the office tidy and welcoming.

You’ll thrive in a fast-paced, customer-focused environment and need strong Microsoft Office skills. Flexible scheduling and multiple locations may be required.