Seasonal Client Service Receptionist

H&R Block, Inc.; Campbellsport (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients and support scheduling and service delivery. You will connect clients with the right tax professional and ensure their needs are met in person, by phone, or virtually.

The role requires strong multitasking, organization, and Microsoft Office skills, with a friendly, client-focused approach in a fast-paced environment.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Experience in fast-paced environment

Customer service experience

Multi-tasking

Organization & time management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients and support scheduling and service delivery. You will connect clients with the right tax professional and ensure their needs are met in person, by phone, or virtually.

The role requires strong multitasking, organization, and Microsoft Office skills, with a friendly, client-focused approach in a fast-paced environment.