Seasonal Client Service & Receptionist

H&R Block, Inc.; Allentown (Lehigh County); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax professional. You will schedule appointments and support clients across in-person, phone, and virtual channels, contributing to a clean, organized office environment.

This role emphasizes strong customer service, multitasking, and the ability to work in a fast-paced setting while providing excellent client experiences at multiple locations.

Qualifications

• Experience working in a fast-paced environment.
• Customer service background.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Assist with service across in-person, phone, or virtual channels.
• Maintain office cleanliness and organization with team members.
• Other duties as assigned.

Skills

Phone etiquette

Customer service

Multitasking

Time management

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax professional. You will schedule appointments and support clients across in-person, phone, and virtual channels, contributing to a clean, organized office environment.

This role emphasizes strong customer service, multitasking, and the ability to work in a fast-paced setting while providing excellent client experiences at multiple locations.