Seasonal Client Concierge & Receptionist - Tax Office

H&R Block, Inc.; Fredericksburg (VA); Presencial; USD 18.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling in person in Fredericksburg, VA. You will support daily office operations and work closely with tax professionals, with training provided to develop into tax preparation or leadership roles.

The role requires availability to work evenings and weekends during tax season, with a focus on accuracy, courteous service, and teamwork in a fast-paced environment.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.
• Preferred: hospitality, call center, customer service or medical industry experience; receptionist/front desk/administrative support in tax/financial services.

Responsabilidades

• Welcome clients as the first impression and manage client scheduling.
• Support daily office operations and assist a team of tax professionals.
• Assist with coordinating appointments and client flow in the office.
• Contribute to a positive, collaborative office environment.

Conocimientos

Client service

Interpersonal skills

Multitasking

Attention to detail

MS Office

Scheduling systems

Evenings/weekends availability

Educación

High school diploma/GED

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling in person in Fredericksburg, VA. You will support daily office operations and work closely with tax professionals, with training provided to develop into tax preparation or leadership roles.

The role requires availability to work evenings and weekends during tax season, with a focus on accuracy, courteous service, and teamwork in a fast-paced environment.