Seasonal Client Service & Receptionist

H&R Block, Inc.; Wooster (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, book appointments, and connect them with the right tax expert. You’ll help clients in person, on the phone, and virtually, ensuring a friendly first impression.

This role emphasizes multitasking, organization, and a service-driven mindset in a fast-paced office fostering team collaboration and a clean, welcoming environment.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and stay organized.
• Strong time-management and organizational skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by them.
• Help ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned by the franchisee.

Skills

Fast-paced

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, book appointments, and connect them with the right tax expert. You’ll help clients in person, on the phone, and virtually, ensuring a friendly first impression.

This role emphasizes multitasking, organization, and a service-driven mindset in a fast-paced office fostering team collaboration and a clean, welcoming environment.