Seasonal Client Services Receptionist

H&R Block, Inc.; Georgetown (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients, answer calls, and connect them with the right tax professional.

You will schedule appointments and help ensure each client’s needs are met across in-person, phone, or virtual interactions. The role requires a pleasant, organized salesperson-like demeanor, ability to multi-task in a fast-paced office, and basic MS Office skills.

Qualifications

• Experience in fast-paced environments.
• Customer service background required.
• Ability to multitask confidently.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or online.
• Maintain office cleanliness and organization with the team.
• Assist with other duties as assigned.

Skills

Fast-paced work

Customer service

Multi-tasking

Organization

Time management

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients, answer calls, and connect them with the right tax professional.

You will schedule appointments and help ensure each client’s needs are met across in-person, phone, or virtual interactions. The role requires a pleasant, organized salesperson-like demeanor, ability to multi-task in a fast-paced office, and basic MS Office skills.