Seasonal Client Services Receptionist

H&R Block; Albany (KY); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Albany, KY who greets clients, answers phones, and ensures a welcoming office environment. You will match clients with the right tax professional and help schedule appointments to meet their needs.

In this fast-paced role, you’ll multitask between in-person, phone, and virtual client interactions, maintain office organization, and support the team with flexible duties as assigned.

Qualifications

• Experience in a fast-paced environment.
• Experience in a customer service role.
• Ability to multitask and stay organized.
• Proficiency with Microsoft Office or similar tools.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met across in-person, phone, and virtual interactions.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Phone etiquette

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Albany, KY who greets clients, answers phones, and ensures a welcoming office environment. You will match clients with the right tax professional and help schedule appointments to meet their needs.

In this fast-paced role, you’ll multitask between in-person, phone, and virtual client interactions, maintain office organization, and support the team with flexible duties as assigned.