Seasonal Client Service Specialist

H&R Block; Somerset (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Somerset, KY. You will answer phones, greet clients, and connect them with the right tax professional while scheduling according to client preferences.

The role emphasizes delivering excellent service in person, over the phone, or virtually, and maintaining a clean, organized office with team members. Flexibility and multi-tasking are valued for this seasonal position.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Fast-paced environment experience

Customer service experience

Multi-tasking

Organizational and time-management

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Somerset, KY. You will answer phones, greet clients, and connect them with the right tax professional while scheduling according to client preferences.

The role emphasizes delivering excellent service in person, over the phone, or virtually, and maintaining a clean, organized office with team members. Flexibility and multi-tasking are valued for this seasonal position.