Seasonal Client Service Pro | Reception & Scheduling

H&R Block; Gainesboro (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help connect customers with the right tax professional. You will schedule appointments and ensure client needs are met across in-person, phone, or virtual interactions.

The role emphasizes friendly client service, multitasking in a fast-paced office, and maintaining a clean, organized workspace alongside the team.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient in Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Organizational and time-management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help connect customers with the right tax professional. You will schedule appointments and ensure client needs are met across in-person, phone, or virtual interactions.

The role emphasizes friendly client service, multitasking in a fast-paced office, and maintaining a clean, organized workspace alongside the team.