Seasonal Client Service Pro & Receptionist | Scheduling

H&R Block, Inc.; Spearfish (SD); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional.

You will help schedule appointments and support the team in delivering excellent service in person, over the phone or virtually. This role requires a friendly, organized approach, the ability to multitask, strong time management, and basic computer skills with Microsoft Office.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience is preferred.
• Ability to multi-task effectively.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Ensure clients' needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional.

You will help schedule appointments and support the team in delivering excellent service in person, over the phone or virtually. This role requires a friendly, organized approach, the ability to multitask, strong time management, and basic computer skills with Microsoft Office.