Seasonal Client Service Pro — Reception & Scheduling

H&R Block; Coffeyville (KS); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet and assist clients, route inquiries, and support a busy tax office environment. You will help match clients with the right tax professional, schedule appointments, and ensure high levels of service across in-person, phone, and virtual channels.

The role requires strong organizational skills, experience in customer service, and the ability to multi-task in a fast-paced setting.

Qualifications

• Experience in a fast-paced environment.
• Previous customer service experience.
• Ability to multitask and stay organized.
• Strong time-management skills.
• Computer proficiency with MS Office.

Responsibilities

• Answer phones and greet clients professionally.
• Match clients with the appropriate tax professional.
• Schedule client appointments as requested.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Office software

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet and assist clients, route inquiries, and support a busy tax office environment. You will help match clients with the right tax professional, schedule appointments, and ensure high levels of service across in-person, phone, and virtual channels.

The role requires strong organizational skills, experience in customer service, and the ability to multi-task in a fast-paced setting.