Seasonal Client Services Pro & Front Desk Concierge

H&R Block, Inc.; Marlboro Township (NJ); On-site; USD 22,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Benefits package

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves greeting clients, managing check-ins, and coordinating scheduling with tax professionals.

You’ll support daily office operations, handle sensitive information with discretion, and collaborate with team members to ensure a smooth client experience. Evening and weekend availability during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with the team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Solid organizational skills with attention to detail and follow-through.
• Familiarity with basic computer programs (Microsoft Office, Teams) and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Organizational skills

Communication

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves greeting clients, managing check-ins, and coordinating scheduling with tax professionals.

You’ll support daily office operations, handle sensitive information with discretion, and collaborate with team members to ensure a smooth client experience. Evening and weekend availability during tax season is required.