Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Atwater (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. The role supports scheduling, office operations, and teamwork with tax professionals in a face-to-face, in-person setting.

Responsibilities include greeting clients, answering calls, scheduling, check-in, document handling, and maintaining a tidy office. Availability for evenings and weekends during tax season is required to meet client needs.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client-facing

Interpersonal communication

Multitasking

Organizational skills

Computer literacy

Education

High school diploma/GED

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. The role supports scheduling, office operations, and teamwork with tax professionals in a face-to-face, in-person setting.

Responsibilities include greeting clients, answering calls, scheduling, check-in, document handling, and maintaining a tidy office. Availability for evenings and weekends during tax season is required to meet client needs.