Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Mesquite (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will be the friendly face and help connect clients with tax professionals.

Ideal candidates bring experience in fast-paced, client-focused environments, strong communication, and the ability to multitask. Evening and weekend availability during tax season is preferred.

Qualifications

• Experience in a fast-paced, client-centric environment is required.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, scheduling systems).

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.

Skills

Customer service

Communication

Multitasking

Organizational skills

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will be the friendly face and help connect clients with tax professionals.

Ideal candidates bring experience in fast-paced, client-focused environments, strong communication, and the ability to multitask. Evening and weekend availability during tax season is preferred.