Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Sunnyside (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-ins, scheduling, and daily operations alongside tax professionals. This in-person role offers training and potential growth into tax prep or leadership.

You will handle confidential client information and support evenings and weekends during tax season, contributing to a professional, client-centric environment.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities during the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Multitasking

Communication

Attention to detail

Office software

Education

High school diploma or GED

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-ins, scheduling, and daily operations alongside tax professionals. This in-person role offers training and potential growth into tax prep or leadership.

You will handle confidential client information and support evenings and weekends during tax season, contributing to a professional, client-centric environment.