Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Belvidere (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role manages client scheduling, supports daily operations, and collaborates with tax professionals to provide a smooth client experience.

You will handle check-in, document intake, and maintain a professional environment. Availability for evenings and weekends during tax season is required, with potential growth into tax preparation or leadership roles.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team collaboration and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal communication

Multitasking

Organization

Basic computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role manages client scheduling, supports daily operations, and collaborates with tax professionals to provide a smooth client experience.

You will handle check-in, document intake, and maintain a professional environment. Availability for evenings and weekends during tax season is required, with potential growth into tax preparation or leadership roles.