Seasonal Client Service Specialist & Receptionist

H&R Block; Fredericksburg (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. In a fast-paced franchise office, you will schedule appointments, assist clients in person, over the phone, or virtually, and help maintain a welcoming, organized office environment.

This seasonal role emphasizes customer service, adaptability across locations, and flexibility in scheduling.

Qualifications

• Experience in a fast-paced, customer-facing environment.
• Ability to multi-task and stay organized.
• Proficient with Microsoft Office.
• Strong time-management skills.
• Flexibility to work across locations.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma or equivalent

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. In a fast-paced franchise office, you will schedule appointments, assist clients in person, over the phone, or virtually, and help maintain a welcoming, organized office environment.

This seasonal role emphasizes customer service, adaptability across locations, and flexibility in scheduling.