Seasonal Client Service Specialist & Receptionist

H&R Block, Inc.; Elizabethville (Dauphin County); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and schedule appointments. You will connect clients with the right tax professional and help ensure all client needs are met across in-person, phone, or virtual channels.

The role requires strong multitasking, organization, and familiarity with Microsoft Office in a fast-paced environment. This is a part-time seasonal position at a franchise office.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience is preferred.
• Ability to multi-task and stay organized.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the appropriate tax professional.
• Schedule clients as requested by the client.
• Ensure clients' needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Assist with other duties as assigned.

Skills

Fast-paced

Customer service

Multi-tasking

Organizational skills

Time management

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and schedule appointments. You will connect clients with the right tax professional and help ensure all client needs are met across in-person, phone, or virtual channels.

The role requires strong multitasking, organization, and familiarity with Microsoft Office in a fast-paced environment. This is a part-time seasonal position at a franchise office.