Seasonal Client Service Specialist

H&R Block, Inc.; Roanoke (AL); Vor Ort; USD 25.000 - 31.000; Teilzeit

Zusammenfassung

H&R Block, Inc. in Alabama seeks a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional while delivering a friendly, helpful experience.

The role requires multitasking in a fast-paced environment, strong organizational and time-management skills, and proficiency with Microsoft Office. Flexibility to work at multiple locations is preferred.

Qualifikationen

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Aufgaben

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients' needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Kenntnisse

Customer service

Multi-tasking

Time management

Organizational skills

Microsoft Office

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

H&R Block, Inc. in Alabama seeks a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional while delivering a friendly, helpful experience.

The role requires multitasking in a fast-paced environment, strong organizational and time-management skills, and proficiency with Microsoft Office. Flexibility to work at multiple locations is preferred.