Seasonal Client Service Specialist

H&R Block, Inc.; Albertville (AL); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Alabama to greet clients, manage scheduling, and support daily office operations in person. This role offers a pathway to tax preparation or leadership with training and teamwork across tax professionals.

The position is in-person, requiring flexibility to work evenings and weekends during tax season. You will be the first welcome and help connect clients with the right tax specialist, contributing to a

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain a clean, organized office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Client service

Multitasking

Communication

Organizational

Office software

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Alabama to greet clients, manage scheduling, and support daily office operations in person. This role offers a pathway to tax preparation or leadership with training and teamwork across tax professionals.

The position is in-person, requiring flexibility to work evenings and weekends during tax season. You will be the first welcome and help connect clients with the right tax specialist, contributing to a