Seasonal Client Service Receptionist (In-Person)

H&R Block, Inc.; Greencastle (Franklin County); On-site; USD 19,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in an in-person capacity. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This role offers an opportunity to learn tax preparation pathways and potential office leadership while working evenings and weekends during tax season. Join a team focused on delivering a welcoming, professional client experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Detail-oriented with follow-through.
• Comfort using Microsoft Office, Teams and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer skills

Evening/weekend hours

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Microsoft Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in an in-person capacity. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This role offers an opportunity to learn tax preparation pathways and potential office leadership while working evenings and weekends during tax season. Join a team focused on delivering a welcoming, professional client experience.