Seasonal Client Services Receptionist (In-Person)

H&R Block, Inc.; Oxford (PA); Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role manages scheduling, intake, and daily office tasks alongside a team of tax professionals.

Training and support provide a pathway into tax preparation or office leadership. Responsibilities include greeting clients, answering calls, organizing documents, and ensuring a clean, professional environment while collaborating with tax professionals.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and team members.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (MS Office, scheduling tools).

Responsabilités

• Greet clients warmly and be the face of the office.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and discretion.

Connaissances

Interpersonal skills

Multitasking

Attention to detail

Basic computer skills

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role manages scheduling, intake, and daily office tasks alongside a team of tax professionals.

Training and support provide a pathway into tax preparation or office leadership. Responsibilities include greeting clients, answering calls, organizing documents, and ensuring a clean, professional environment while collaborating with tax professionals.