Seasonal Client Service & Receptionist In-Person

H&R Block, Inc.; Burkburnett (TX); On-site; USD 18,000 - 26,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support day-to-day office operations in a tax office environment. This in-person role serves as the first point of contact and helps connect clients with the appropriate tax professionals.

Responsibilities include check-in, document intake, and ensuring a clean, professional office. Availability for evenings and weekends during tax season is required, with opportunities to

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Team collaboration

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Teams

Office scheduling software

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support day-to-day office operations in a tax office environment. This in-person role serves as the first point of contact and helps connect clients with the appropriate tax professionals.

Responsibilities include check-in, document intake, and ensuring a clean, professional office. Availability for evenings and weekends during tax season is required, with opportunities to