Seasonal In-Person Client Service & Receptionist

H&R Block, Inc.; Attleboro (MA); On-site; USD 21,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in a friendly, professional environment.

You will partner with tax professionals to connect clients with the right services and maintain a smooth front-desk workflow. This in-person role requires strong customer service skills, reliability, and the ability to work evenings and weekends during tax season, with opportunities to grow into tax

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning documents.
• Maintain a clean, organized front desk and office area.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Multitasking

Communication

Attention to detail

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in a friendly, professional environment.

You will partner with tax professionals to connect clients with the right services and maintain a smooth front-desk workflow. This in-person role requires strong customer service skills, reliability, and the ability to work evenings and weekends during tax season, with opportunities to grow into tax