Seasonal Client Service Receptionist — Flexible Hours

H&R Block; Americus (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients and answer phones. You will match clients with the right tax professional and schedule appointments to meet their needs in person, over the phone, or virtually.

The role requires strong customer service, multitasking, and organizational skills, with proficiency in Microsoft Office. This position offers flexible scheduling and location options within multiple franchise offices.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Multitasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients and answer phones. You will match clients with the right tax professional and schedule appointments to meet their needs in person, over the phone, or virtually.

The role requires strong customer service, multitasking, and organizational skills, with proficiency in Microsoft Office. This position offers flexible scheduling and location options within multiple franchise offices.