Seasonal Client Service Receptionist — Flexible Hours

H&R Block, Inc.; Schofield (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure a welcoming, efficient office experience.

This role emphasizes customer service in a fast-paced, in-person setting across franchise locations. You will maintain a tidy office and support clients both in person and over the phone.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and manage time effectively.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients per their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multitasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure a welcoming, efficient office experience.

This role emphasizes customer service in a fast-paced, in-person setting across franchise locations. You will maintain a tidy office and support clients both in person and over the phone.