Seasonal Client Services Receptionist Flexible Hours

H&R Block, Inc.; Gallipolis (OH); On-site; USD 24,000 - 30,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will schedule clients and ensure all needs are met across in-person, phone, or virtual interactions.

The role emphasizes customer service in a fast-paced environment with strong organizational and time-management skills, plus proficiency in Microsoft Office to support daily operations.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.

Responsibilities

• Answer phones and greet clients in a personalized, friendly way.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Customer service

Multitasking

Organizational skills

Time management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will schedule clients and ensure all needs are met across in-person, phone, or virtual interactions.

The role emphasizes customer service in a fast-paced environment with strong organizational and time-management skills, plus proficiency in Microsoft Office to support daily operations.