Seasonal Client Service Receptionist — Flexible Schedule

H&R Block, Inc.; Statesboro (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and match clients with the right tax professionals. You will schedule appointments and support the team in delivering excellent service in person, by phone, or virtually.

Bring strong customer service experience, the ability to multitask, and good organizational skills. Proficiency in Microsoft Office is preferred, with a high school diploma or equivalent required.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all clients' needs are met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Microsoft Office

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and match clients with the right tax professionals. You will schedule appointments and support the team in delivering excellent service in person, by phone, or virtually.

Bring strong customer service experience, the ability to multitask, and good organizational skills. Proficiency in Microsoft Office is preferred, with a high school diploma or equivalent required.